FAQ - scrap gold
- What if I have more than one carat type?
We will sort your gold into its different grades , we will then weigh and send you an offer at todays gold price price
- How much money will I get for my gold?
The money you receive for your scrap jewellery depends on the gold carat and its weight. Find out your scrap gold value right now – use the scrap value calculator on the site.
How does it work?
You will find it pleasant to work with us because we created our business to be fast, comfortable and secure. You can sell your scrap jewellery in a few easy steps.
* Calculate your scrap gold value and find how much money you can get
* Dowload and complete our PDF submission form
* Send us your gold by Royal Mail special delivery
* Receive the money within two working days fom when we receive your gold.
* You will not be deducted any fees, taxes or other charges
* Your gold will be sorted into its correct carat value
* We'll answer all emails and telephone calls
- When will I receive the money?
You will get the money within two working days of receipt of your gold. If you don’t want to wait for our free pre-paid envelope, you can send your gold to us using the label printed on the application form.
- Why sell scrap gold?
Selling scrap gold is ideal when you have old out of fashion or broken jewellery. You can sell your gold to Vallens at great prices and use the money for a holiday and other purchases.
You can sell broken chains, odd earrings, old bracelets, foreign gold, gold with no hallmarks, coins, watch casings, broken jewellery, in reality if it is gold we will buy it. You can sell hallmarked platinum too.
If you live near one of our stores and you would rather bring your gold into us in person and sell your scrap or old gold, by all means do, but please ring for an appointment.
Any stones will be removed before weighing, all scrap gold that arrives will be graded and tested to our stringent procedures.
- What are our guarantees?
Vallen Jewellers Ltd would like to make clear that is not involved in any OFT inquiry and have traded ethically since 1982. We strongly believe we pay a fair price for your gold.
We’ve seen them spending £millions on TV, pay celebrities huge fees to endorse their service; we’ve also seen them adding hidden charges like refinery fees, bank transfer fees etc. And what do all these overheads and hidden charges add up to? Less money for you.
We’ve grown our business because the price of gold per gram we advertise is the gold price we pay. Add this top gold price guarantee with our reputation for reliable, discreet, simple and fast service and you’ll understand why real customers – not paid celebrities- recommend us.
As one of the longest established scrap gold buyers on the web we’ve watched other companies come and go.
Our aim is to make it an easy and pleasant experience to sell gold.